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Orders are processed Monday to Friday during regular hours. We offer several payment methods, and some may settle faster than others. Once payments have settled, your order will be sent for picking & packing. If there is a problem with your order, a member of our team will contact you via the phone number provided, or via email.
All of our orders are dispatched via GLS couriers, usually taking between 1-3 working days for delivery once the order has been processed. We endeavour to have all orders placed before 12pm processed & packed that day. Generally allow 1 working day for processing.
Gift vouchers are processed manually, depending on your chosen delivery method. If you have selected EMAIL, it can take up to 2 working days to receive. 99% of the time, if the order is placed & processed before 12pm, you'll receive your voucher that day.
If you have selected POST, please note that it takes 1 working day to process, and another 1-2 working days for delivery.
Hobby Airsoft operate a click & collect service - orders placed online can be collected in our Dublin store, once payment has cleared. Orders cannot be released for collection without prior arrangement (via Click & Collect service, or direct contact after placing the order).
To protect our business, and customers, from potential fraud, we cannot deliver to parcel forwarding companies (e.g. Parcel Motel) on your behalf, nor can we deliver to PO Boxes.
If you have used Parcel Motel as a delivery address, we will contact you directly to make alternate arrangements, which may incur additional delays.
Hobby Airsoft deliver all over the island of Ireland - we send all of our orders with GLS couriers, which will be delivered via Parcel Force in the UK.
Orders sent to Northern Ireland take approximately 1 working day to process, and 2-3 working days for delivery. We endeavour to have all orders placed before 12pm packed & processed same-day
Since Brexit, delivery to mainland UK (England, Scotland, and Wales) has become more challenging. Delivery is handled by national post service, and is only applicable for orders with a value of less than €300.
Orders take 1 working day to process, and delivery generally takes 3-5 working days, however customs delays outside of our control may cause additional delays.
We offer a wide range of products - some are eligible for shipping internationally, whilst others are not. Different countries have differnt laws surrounding Airsoft Guns, Pyrotechnics, Replicas, Knives etc.
As a result, if there is no shipping option available, it likely means that we cannot send an item in your order to the destination country. If you have an exemption, please contact us directly on firstname.lastname@example.org and we will process the order manually.
We are unable to ship to the United States or Canada
The cost of delivery depends on what you're ordering, and where it is being sent. For domestic orders (within the Republic of Ireland) we offer free shipping on orders greater than €50. For international orders, simply input your address during the checkout process, and the shipping costs will update.