Ordering & Cancellation

Can anyone buy an Airsoft Gun?

Minimum age to purchase any airsoft gun/device from Hobby Airsoft is 18 years. Please do not proceed with any purchase if you are under this age.

Use of any airsoft gun/device purchased from Hobby Airsoft by persons under 18 years must be supervised by an adult.

Purchase by Irish Residents

Any Irish resident over the age of 18 years may purchase an use an airsoft gun/device without a licence or club membership.

Purchase by non-Irish Residents

It is the responsibility of the purchaser to obey the local laws in regard to the purchase, possession and use of any item purchased from Hobby Airsoft.

UK/NI Residents Compliance with VCR Bill is the responsibility of the purchaser and/or end user.

Hobby Airsoft will not be liable for any confiscation, loss, damage, or costs incurred (including cost of original purchase, related shipping costs and legal fees) as a result of non-compliance with local laws. 

Under the terms of the United Kingdom's VCR Bill, only groups of eligible persons over the age of 18 years (Film/TV/Museums/Theatres/Crown Servants/Persons engaged in re-enactment activities/Persons engaged in Airsoft Skirmishing) may purchase an airsoft gun/device. Further information can be found at http://www.ukara.org.uk

Hobby Airsoft may request a UKARA membership number be provided for orders containing airsoft guns/devices to be shipped to UK/NI addresses.

Hobby Airsoft are not responsible for verifying the accuracy or legitimacy of any UKARA membership details provided by the purchaser/end user.

Hobby Airsoft will not be liable for any confiscation, loss, damage, or costs incurred (including cost of original purchase, related shipping costs and legal fees) as a result of incomplete/inaccurate/illegitimate UKARA membership details being provided.

How do I pay for my order?

For online sales we accept all major Credit Cards, Debit Cards and Paypal.

Credit/Debit card payments are processed securely and safely by Realex Payments. We do not see any of your payment details at any stage during the transaction. Your credit/debit card details are encrypted and protected by SSL.

If you would prefer to order over the phone we’ve got real live humans (we hate automated phone lines as much as you do!) available to take your call on +353 (1) 257 3102 from Monday-Sunday.

If you would like to pay by  Bank Draft, Postal Order or Cheque please contact us. 

How do I cancel my order?

We aim to dispatch orders placed before 12pm on the same working day. Orders placed after 12pm will be shipped the following working day. If you wish to cancel your order please contact us quoting your Order ID ASAP.

If your order has not already been shipped your order will be canceled and the full amount will be refunded via the original method of payment.

If your order has been shipped before we receive your cancellation request our shipping costs will be deducted from any refund made to you.